Create win-win situation with customers

Q: How can you guarantee your quality?
A:  We have the latest quality inspection report. We can provide you with the COA of our products and some real customers feedbacks.

Q: Can I get some samples?
A:  Yes,  we welcome sample order for you to test and check our quality. Send me your requirements of the product you need.   We can provide sample free of charge, and the express cost is on you

Q: Can you give me a discount price?
A: Yes.  It depends on your order qty. The group-buying model offers more favorable prices.

Q: How long is the delivery time?  What mode of transportation is used?
A:  We can transport to every country in the world.  However,  the time limit varies from country to country. We will use express delivery services such as UPS, Fedex, DHL, USPS,  etc.   We will choose the transportation based on your ideas and choices under the premise of safe transportation.

Q: Which kind of payment terms do you accept?
A:We prefer bank transfer, Western Union, Alipay, virtual currency, etc.  Other payment terms are flexible to be further discussed.

Q: As beginners in polypeptides, would you tell us how to operate and use them?
A: Sure.  We have a professional laboratory team and professors. If you have any questions about the operation and use of polypeptides, feel free to ask us at any time.

Q: How about your delivery?  How long is your delivery time?
A: Our delivery success rate is 100%. We use the most professional air freight company. Fast speed and high security. The delivery time is Usually 6-12 days. We will also provide you with the tracking number.

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